about us


We offer integral solutions to corporate clients, with high quality services and a focus on having a low impact on the environment and cultivating the development of the local community.

We design unforgettable and unique programs and events that combine excellence in quality with respect for the environment while also benefitting the local population, thus creating bridges to prosperity.

 

According to the Ministry of Tourism and the Mexican Tourism Board, a DMC is a professional service company with a wide knowledge and experience in the ways of the region in regards to tourism, specializing in the design and production of events, tours, circuits and all kinds of activities on demand in high value market segments and/or spaces.

 

We are an innovative DMC that promotes a novel way of contributing to our country in a more sustainable and mindful way inspired by the love of our culture and our planet and the need to preserve them both.



our commitments

To work toward sustainable development, using tourism as a tool for growth and creating an awareness of local cultures.

To offer high quality products and services with innovation, creativity and professionalism in every detail.

To develop activities with a positive impact in society, not only financially but also socially, culturally and environmentally.

To promote social responsibility among companies and the local community.

To promote and develop fair marketing chains for local businesses.

To develop our activity based on ethics, responsibility and transparency.

To make up for the environmental impact of our activity through the reforestation of jungles and forests in Mexico.

To contribute to local economic development, improving the quality of life of local communities enhancing and preserving their Natural and Cultural Heritage and creating more human and fair relations between the local population and our clients.


Mission

To be the path to promote sustainable development in the different tourist destinations where we operate.

Vision

To be the leading DMC for sustainable meetings in Latin America.


achievements

Selected as a high impact project by the National Institute of the Entrepreneur in Mexico (2016).

Published in the official UNWTO magazine as a success story in implementing sustainable tourism in Mexico (August 2017).

Selected as one of the only two businesses in Mexico to participate in the international program for innovative startup acceleration by the French consulting service company NUMA with a stay at the most important entrepreneurship hub in France: Station F (June-December 2017).

A 464% growth in the business from 2016 to 2017.

In 2017 we obtained a Sustainable Tourism Certification from RAINFOREST ALLIANCE, as well as a seal from TRAVELIFE; both strong symbols of our commitment with sustainable tourism.

In 2018 we obtained a Socially Responsibly Business Certification by the CEMEFI. (Mexican Center for Philanthropy).

We are the first and so far the only DMC certified by Rainforest Alliance, Travelife and ESR.


our services


Logistics Solutions for Meetings, Congresses and Conventions with a focus on sustainability

Carbon neutral events

Incentives Programs and Teambuilding

Organization of Sustainable Events

Corporate Volunteering

Tours and customized travel


social impact

All places where we offer our services have their own history, culture and values. It is important to be informed about all these aspects so that our behavior does not cause any damage or loss to the community, and in order to maintain a respectful attitude.

We protect cultural heritage by cherishing and respecting the architecture, monuments and valuable objects without affecting them.

We use and purchase natural and handcrafted products from the area.

We chose authentic cuisine and crafts thus contributing to the economy of local families, supporting small local businesses and ventures.

We do not haggle and pay a fair price for these products, as they are created by hand and many of them take hours and even days to make.

We offer great experiences without creating disturbances and respecting the noise level allowed. We enjoy the place without affecting the integrity and peace of local residents,

When we visit an indigenous community, it is very important first to learn about their traditions as well as their codes of conduct.

Above all, we respect the local cultural expressions and customs. We show solidarity, understanding, tolerance and respect.


CERTIFICATIONS

The certifications we have received are accredited at a national and international level for environmental, social and economic sustainability, helping businesses as well as consumers to do their bit to insure a better future for all. 


CONTACT

+52 984 803 8748
enlace@totonal.com
www.totonal.com

Calle 7 sur s / n, Manzana 29, Lote 12,
Col. Ejido. Playa del Carmen 77712.
Quintana Roo, México.


sustainability

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